If you are a Tenant and something broken needs to be fixed, please do a few things before you call us. We should not be your first call.
Consider these things for problems:
- Report maintenance issues in writing (through email or letter). Your lease may require certain form of writing and certain timelines.
- Be detailed about the problem. Include the location and potential hazard it poses.
- Attach pictures.
- Be nice and professional. Avoid using offensive or demanding language. Just provide clear information about the issue. (Again, be nice).
- If no response is received, follow up in writing. (Again, be nice).
- For emergencies – be sure to follow any emergency contact procedures explained in the lease.
As a tenant, if you maintain a positive relationship with your landlord, everything will be better for you.
Oh, and document everything.
Landlords, if you want to make sure you have a proper lease set up for a good relationship with your Tenant, feel free to CONTACT US TODAY.